Terms & Conditions
Please read these Terms and Conditions carefully before using the website. The Terms and Conditions contain important information about your rights and obligations, as well as limitations and exclusions. By using this website or by ordering any product from Freedom Health Alliance, you confirm your unconditional agreement to, and acceptance of, these Terms and Conditions. If you elect not to accept these Terms and Conditions, do not use this website.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Freedom Health Alliance reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Freedom Health Alliance signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Freedom Health Alliance site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Websites
Refund Policy: Satisfaction Guaranteed
If for any reason you are unsatisfied with your purchase(s) within the first 30 days of receipt, please return any unused portion for an exchange or refund. We reserve the right to accept or deny any returns based on product misuse, neglect, or other "Acts of God" beyond our control. If your product(s) arrive(s) damaged please contact our returns department.
We adhere to the standard Consumer Protection guidelines as promulgated by the Attorneys General or other competent state authorities.
Please include Name and Order Number when contacting the Returns Department regarding returns.
All international return packages will be refunded and canceled. Due to the cost incurred, we will not be able to provide for return shipping or pay for additional reshipping.
Any international customers using forwarding companies are responsible to insure that all products will be accepted and forwarded. None of our products are considered dangerous under current US DOT guidelines but it is still your responsibility to insure your forwarding company understands the products and can forward them. Freedom Health Alliance will not be responsible for return shipping costs if your package is rejected by the forwarding company and must be returned.
You can also email the returns department at email@example.com.
Send your exchanges/returns to:
Freedom Health Alliance
1955 W Baseline Rd
Mesa, AZ 85202
Flat Rate Shipping: Any order under $50 will be charged $6.95 flat rate shipping.
Free Shipping: Any order $50 or over will qualify for free shipping.
Shipping Methods: Standard shipping will either be by USPS Priority Mail or UPS Ground. Freedom Health Alliance will determine which method is best to get your order to you safely and quickly. Orders will typically ship within 3 business days of placing the order.
Backorders: If your order contains a pre-ordered item, or a back-ordered item, the entire order will ship once all items are in stock. If you would like to have a partial order shipped immediately, please contact our offices at (888) 910-0341. An additional shipping charge will apply in this instance.
Damage/Loss: All claims for damage/shortage/mis-shipments/mis-billing must be made within 48 hours of receipt. Please contact customer service. In the event of a faulty product, the product must be returned, at which point we will ship out a replacement product.
Disclaimers: Although we try to insure accuracy, Freedom Health Alliance cannot be responsible for typographical errors or image discrepancies on this Web Site. Links on Freedom Health Alliance become "broken" if and when the article linked to is moved or removed by the host on its server.
Supplement & Food Product Disclaimer
Freedom Health Alliance thanks you for your support. As always, we offer what we have researched and believe to be the highest quality selection of products for you and your family. It is important to do your own research and consult with a qualified healthcare provider or doctor to decide what is best for you. We also know that everyone's bodies are different, and it is essential to consult with a qualified health care professional before taking products offered on this website. The information on this website is not intended to replace a one-on-one relationship with a doctor or qualified health care professional and is not intended as medical advice. And by purchasing any item from this store, you agree to these terms and conditions as well as understand that by using these products you are agreeing to abide by this contract. Freedom Health Alliance is not held responsible for the irresponsible use of these products. The information contained in these pages is not intended to replace your medical doctor. By using this site for any purpose whatsoever, including reading, browsing, studying, verification, purchasing and all products, etc., you are agreeing to indemnify Freedom Health Alliance, its Directors, Officers, Customer Service Agents, Production Facilities, Shipping Facilities, and all contractors foreign and domestic from any claims or responsibility for anything which may result there from, and you accept sole responsibility for any legal, medical, or financial liability which may occur as a result of your usage of the pages on this site.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Auto Ship Terms and Conditions
Terms and conditions ("Terms") for Freedom Health Alliance Auto Ship subscription service. These Terms are between you and Freedom Health Alliance and govern our respective rights and obligations for subscription ordering. The Terms constitute the entire agreement between you and Freedom Health Alliance related to subscription ordering. If you place an order through our subscription ordering program, you accept these Terms. Please read these Terms carefully.
After you select the frequency with which you want to receive your supplements, we will automatically send out your orders for delivery on the schedule you selected. Auto-Ship orders can be scheduled for weekly deliveries, at a frequency of every 14 Days, 30 Days and 42 Days. There are additional options for 60 and 90 Day to Auto Ship, but do vary based on availability and product itself. Your enrollment in Auto-Ship starts with your first automatic delivery order.
All participants will receive an email notification 2 days prior to their fulfillment order being placed. Orders may be canceled and or changed up until the order is placed. You will only be charged for orders that have been sent out for delivery. You may also change the replenishment frequency, item quantity and method of payment associated with your subscription at any time online by accessing “My Subscriptions” in the "My Account" Option emailing firstname.lastname@example.org or calling (888) 910-0341.
The total cost charged to your method of payment for each order will be the price of the item(s) on the day the order is processed plus sales tax and delivery fees. Please note that your original purchase price does not secure a locked-in rate. The recurring subscription payment may be different than the promotional price you opted in with. For example, if you purchased an item that is on sale for $19.95 and you opted into our Auto Ship program. You would be charged $17.96 ($19.95 - 10%) plus any applicable taxes. If on the first day of your renewal the item is no longer on sale for $19.95 and has returned to its regular price of $24.95. You will be charged for payment of the item that reflects the current price that day, ($24.95 + any applicable shipping). Delivery fees will be based on standard shipping rates to your ship to location.
Unless you update your method of payment, the charge for each order will be billed to the method of payment used when you placed your first Auto-Delivery order. If the method of payment becomes invalid at any time during the subscription period or if the charge is otherwise rejected, we will send an email to the email address associated with your subscription notifying you that the subscription has been placed on hold. Your subscription will remain on hold and no additional orders will be processed or shipped until the information is updated.
Your subscription will remain in effect until your subscription is cancelled. Any related item discounts and/or incentives will remain in effect until the subscription is cancelled or until the expiration date of the offer, whichever is earlier. Other promotion pricing and limited-time offers may not be combined with the Auto-Ship order discounts and/or incentives (e.g. Coupons and/or Other Promotional Offers Included Saving 10% on your first Auto Ship Order).
You agree to indemnify and hold Freedom Health Alliance LLC, and our parents, affiliates (and their franchisees and licensees), and subsidiaries, officers, directors, employees, successors and assigns, harmless from any claim, loss or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Website, your connection to our Website, your violation of these Terms and Conditions, or your violation of any rights of another party. This indemnity survives termination of these Terms and Conditions.
Third Party Linking
From time to time, this Website may contain links to websites that are not owned, operated or controlled by Freedom Health Alliance and or their respective affiliates. These links are for your convenience only and are not under our control. You acknowledge and agree that Freedom Health Alliance is not responsible for the availability of such external sites or resources, and does not endorse any such site, its use or contents and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from this Website, you do so entirely at your own risk.
Products and/or services purchased through third-party websites are subject to the Terms and Conditions of such other parties and their websites, and Freedom Health Alliance shall have no liability or responsibility therefore.
Freedom Health Alliance reserves the right to modify or discontinue, temporarily or permanently, the Website as a whole and/or any or all of the Website features, products, prices of products, promotions, services or information appearing on, or available through, any or all of the Website with or without notice to you. You agree that Freedom Health Alliance shall not be liable to you or any third-party for any modification or discontinuance of such features, products, prices, services, or information on the Website or the Website itself.
These Terms and Conditions are governed and interpreted pursuant to the laws of the State of Arizona, United States of America, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Any claim relating to the Freedom Health Alliance Website, our Website Terms and Conditions, and the relationship between you and Freedom Health Alliance shall be governed by the laws of the United States and the State of Arizona without regard to its conflict of law provisions. You and Freedom Health Alliance agree to submit to the personal and exclusive jurisdiction of the courts located within the geographic area encompassed within the United States District Court for Arizona.
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR OUR TERMS AND CONDITIONS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
The information contained in the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Freedom Health Alliance Website (including, but not limited to, information that may be provided by healthcare and/or nutrition professionals employed by, or contracting with Freedom Health Alliance) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless specifically so stated. You should carefully read all product packaging prior to use.
We do not moderate the comments consumers make about our products outside of our third party partner Reviews, which screens them for authenticity and other factors. We appreciate the feedback and share some typical comments here.
Unless otherwise stated, promo codes and coupons are cannot be combined. You may only use one coupon per store checkout order. A coupon cannot be used to pay for shipping or taxes, and may not be sold. If your coupon has a minimum purchase requirement, taxes, shipping and handling do not count towards that requirement. Each coupon is valid for a limited time only, and expires on a given date. Unless otherwise noted, Daily Deal Email Exclusive coupons only apply to single bottles. Freedom Health Alliance reserves the right to discontinue a coupon at any time. Coupons are void if restricted or prohibited by law. Promo items only apply to actively placed orders - recurring subscriptions are not eligible for the free item promotions. If you are a recurring subscription user, please contact customer service for further questions. Promo items are only available at Freedom Health Alliance. Holiday, flash, third party and time-restricted specials are exclusionary to the 5-day price honoring rule. Due to their special time-restricted nature, we will be unable to price match after the noted period has ended. Promo items are available while supplies last. Mystery items, regardless of the received items, may not be returned, exchanged, refunded or given credit for under any circumstance. To ensure all customers can receive their benefit, Promo or Free items have a per customer limit of 6. Promo items are subject to change based on availability and stock of the current item - you may not receive the initial gift you expected based on the time sensitive circumstances above.
Regarding Price Adjustments on Product Promotions
If you have purchased an item, only to later discover it was at a lower price on a recent sale, and your situation meets ALL the following criteria, you could be eligible for a price adjustment:
You bought the item at a higher sale price or normal price than the noted time.
It is within 5 days of the purchase date that the item's price was further reduced from the final purchase price you paid.
You have the original, dated sales receipt for the date of purchase.
The item was not on a clearance markdown.
The item was not noted to be a limited time exclusive, special vendor price or any other form of sale that restricts Freedom Health Alliance and its respective agents and authorities from designating the sales price.
Please note: You must contact customer service personally and request a price adjustment while the item is still at the further reduced price. Should you call after the item's reduced price has ended, after the sale has ended, or after the 5 day period noted above, you may not receive the price adjustment. We reserve the right to decide the reimbursement method regarding honoring sales, coupons and price changes.
Freedom Health Alliance, its affiliates, agents or legally designated authorities have the sole discretion regarding the beginning and end dates, times and conditions of all sales, coupons, specials, deals, limited time offers and/or exclusives that take place within any Freedom Health Alliance websites under its authority. Email exclusives, coupons, introductory specials, event specials, limited time offers and any other form of discount on any product may be honored on an individual basis. If you receive notification, act on or otherwise take any action regarding any form of discount following the time the sale is deactivated, you may not receive the discount. The Freedom Health Alliance team, employees, or otherwise legally designated authorities hold ultimate authority on the proper use of the above discount, and reserves the right to enforce the approval or disapproval of the discount as noted in the Freedom Health Alliance Terms and Conditions.
Recently, some Freedom Health Alliance products have been subjected to State of California Proposition 65 Enforcement. This does not mean that our products are necessarily dangerous, only that we place labels on them warning California residents of the presence of certain ingredients. For more information on what this means for our products
Freedom Health Alliance's failure to enforce any right or provision of these Terms & Conditions does not constitute a waiver of that right or provision. Freedom Health Alliance may revise the Terms & Conditions at any time by posting the revised Terms & Conditions on the Freedom Health Alliance website. Your continued use of the Freedom Health Alliance website after the posting of any changes to these Terms & Conditions constitutes your acceptance of those changes.
Freedom Health Alliance reserves the right to verify that Customers have at all times complied with eligibility conditions and the right at all times to monitor Customers' participation in the Program to ensure compliance with these Terms & Conditions. Freedom Health Alliance also reserves the right to review, retain, and/or disclose any information that it collects from Customers through the Program as necessary to satisfy any applicable law, regulation, legal process, or governmental request. Calls to and from Freedom Health Alliance Customer Service Teams may be monitored and/or recorded for training and security purposes.
If Freedom Health Alliance, its affiliates, or agents determine, at their sole discretion, that they suspect the presence of electronic forgery in the Program or if in fact this has been the case, or if technical difficulties compromise integrity, Freedom Health Alliance will not be held responsible for Customers entering incomplete or wrong information, or for the technical malfunction of the phone networks or the software or the combination of both, or for data lost, delayed, or spoiled. Freedom Health Alliance is not responsible for typographical or printing errors in any materials related to any programs. Freedom Health Alliance will not accept responsibility for damaged, lost, or misdirected email, mail, or faxes. Proof of emailing/posting/faxing is not proof of receipt.
By entering your information, you authorize Freedom Health Alliance to communicate with you via various communication channels (including, without limitation, e-mail, post mail, telephone communication, and any other means of communication utilized by Freedom Health Alliance).
You consent to such information being used in connection with furthering your commercial relationship with Freedom Health Alliance only, and may be provided to contractors acting on Freedom Health Alliance’s behalf; Freedom Health Alliance distributors who promote, market, and support certain Freedom Health Alliance products and services; and assignees of Freedom Health Alliance and its subsidiaries for uses consistent with that purpose.